Please review our return policy below before making a purchase.
RETURNS & EXCHANGES
We gladly accept eligible returns and exchanges within 14 days of delivery.
To qualify for a return or exchange, items must be:
- Unworn and unwashed
- In their original condition
- Returned with all original packaging
Eligible items may be returned for a refund to the original payment method or exchanged for another item.
Customers are responsible for return shipping costs. Original shipping charges are nonrefundable.
HOLIDAY & SEASONAL COLLECTIONS
All holiday and seasonal merchandise is eligible for exchange or store credit only.
Due to the limited availability and seasonal nature of these collections, we are unable to offer refunds to the original payment method.
This policy applies to all holiday and seasonal items, including those purchased at full price.
FINAL SALE ITEMS
The following items are considered final sale and cannot be returned or exchanged:
- All bedding, including crib sheets
- All sale and clearance merchandise
- All purchases made at in-person markets
We appreciate your understanding of these exclusions.
RETURN TIMEFRAMES
All return requests must be initiated within 14 days of delivery.
Once your return has been requested, your items must arrive at our warehouse within 7–business days. Returns received outside this timeframe may be declined. If the item has not been dropped off at USPS, your return will be forfeit .
HOW TO START A RETURN
Please email info@laneybaby.com with your order number and name to begin the return.
IMPORTANT INFORMATION
- Original shipping costs are nonrefundable.
- We will provide you with a shipping label and $10 will be deducted from your return.- Items must meet all return eligibility requirements.
- Holiday and seasonal items are eligible for store credit or exchange only.
- Final sale items cannot be returned or exchanged.
By completing your purchase, you acknowledge and agree to our return and exchange policy.
